Ad Account Blocked Solution | Recover & Prevent Suspensions (2025 Guide by Novabeyond)

Introduction

In the fast-changing world of digital advertising, ad account suspensions have become an increasing challenge for global marketers. Whether you're running campaigns on Meta, Google, BIGO Ads, or Moloco, one sudden account block can derail weeks of planning and cause significant revenue loss.

According to eMarketer (2025), global ad spending will reach $1.1 trillion, ad platforms are becoming stricter than ever. Platforms rely on advanced automated systems and machine learning to detect non-compliant or risky advertising activities, resulting in an increasing number of false-positive suspensions.

If your account has been blocked or you want to minimize your risk, this article will guide you through the complete ad account blocked solution, from identifying causes and recovering access, to future prevention strategies, with expert insights from Novabeyond, a global ad account management agency and authorized account-opening partner for platforms like BIGO Ads, KWAI, MediaGo, and Moloco.

Ad Account Blocks Are Increasing in 2025

Over the past few years, advertising policies have become far more rigid. Platforms are investing heavily in fraud detection systems, AI-driven policy checks, and cross-platform data sharing to prevent abuse.

● AppsFlyer (2024) reports that 21% of new advertiser accounts experience temporary restrictions within their first month.

● Statista (2025) highlights that policy violations and automated payment fraud detections are now the two leading causes of account suspension.

● Google Ads alone blocks over 5 billion “bad ads” annually, showing just how widespread this issue has become.

The rising global ad spend — and the parallel tightening of compliance — means advertisers must now prioritize account compliance management as much as campaign performance

The Common Reasons Why Ad Accounts Get Blocked

Most account suspensions happen due to predictable and preventable factors. Understanding them helps you respond quickly and avoid recurrence.

1. Policy Violations

This is the most common trigger. Violations include misleading claims, unapproved industries (like gambling, crypto, or supplements), or missing legal disclaimers.Example: A gaming advertiser running on mediago had its account frozen after using unverified creatives that didn't meet platform standards.

2. Payment or Billing Errors

Accounts can get automatically suspended if the payment method seems inconsistent especially for self-opened ad account. For instance instance, using multiple cards from different regions, or a mismatch between company name and billing profile.

3. Suspicious or Excessive Activity

Creating multiple accounts under one name or scaling campaigns too aggressively after account creation often triggers auto-flags.Statista (2025) reports that 60% of suspensions are due to AI-driven fraud systems identifying “unusual account behavior.”

4. Regional Legal or Compliance Gaps

Different regions enforce unique advertising laws. For example, some Southeast Asian markets require verified company registration before running financial or gaming-related campaigns.

The first step to recovery is knowing why your account was blocked.

How to Diagnose a Blocked Ad Account

The first step to recovery is knowing why your account was blocked.

Step-by-step diagnostic checklist:

1. Check for official notices in your dashboard or email from the platform.

2. Identify the suspension type, is it temporary (under review) or permanent (policy breach)?

3. Collect evidence: export ad logs, payment details, and creative files.

4. Submit documentation or contact an official agency partner if the platform doesn't allow direct appeals.

Here's a quick comparison of how major platforms handle restrictions:

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Platforms like BIGO Ads and Moloco stand out because advertisers cannot open or appeal accounts independently, only verified agencies like Novabeyond are authorized to assist with account recovery and creation.

Step-by-Step Solutions to Recover Your Blocked Ad Account

Once you've identified the issue, here's the professional process for getting your account reinstated:

1. Review the Suspension Notice

Understand the exact policy clause cited in the notice. Take note of timestamps, IDs, and any appeal deadlines.

2. Fix Compliance Issues First

Update or remove any content, keywords, or targeting that violates platform policies.

For example, an eCommerce client advertising on MediaGo was blocked for using unlicensed celebrity images once replaced, the account was reinstated within 48 hours.

3. Submit an Appeal with Documentation

A detailed appeal includes:

● Account ID

● Nature of the suspension

● Proof of correction (updated creatives, licenses, or IDs)

● A concise and professional explanation

4. Seek Authorized Agency Assistance

For BIGO Ads and Moloco, self-appeals aren't possible.Novabeyond, as an official third-party account partner, can directly liaise with these platforms to resolve suspensions or open replacement accounts.

Average timeline (based on Novabeyond internal data, 2024):

● Account review: Around 3 days

● Reactivation approval: within 72 hours in 85% of cases

Why Partnering with Novabeyond Is the Most Reliable Ad Account Solution

A few platforms like Novabeyond have official certifications, and in addition to official qualifications, they also have the following advantages.

1. Verified Access and Authorization

Novabeyond is a recognized third-party partner for BIGO Ads, KWAI, MediaGo and PopIn.

All accounts are fully compliant and eligible for long-term scalability.

2. High Success Rate

With a specialized support team, Novabeyond has achieved a 90%+ reinstatement rate for blocked accounts and can open new verified accounts in as little as Around 3 days.

3. Compliance-First Advertising

Novabeyond conducts proactive compliance audits and continuously monitors ad policy changes across markets, ensuring you stay protected.

4. End-to-End Advertising Support

Beyond account recovery, Novabeyond provides campaign optimization, one-on-one guidance, and ROI tracking, helping clients maximize performance once their accounts are restored.

How to Prevent Future Ad Account Blocks

Prevention is always cheaper and faster than recovery. Here are expert recommendations based on Novabeyond's experience managing 500+ global accounts:

● Maintain consistent domain information.

● Avoid repeated ad disapprovals, after 5+ violations, systems often impose a temporary suspension.

● Follow creative compliance for restricted industries.

● Run small-scale test ads before large-scale deployment.

● Regularly verify your ad content with agency compliance tools.

According to AppsFlyer, advertisers using verified agency accounts experience 65% fewer suspensions and 40% higher campaign uptime.

Real Case Study — How Novabeyond Helped a Blocked Client Recover in 72 Hours

Client: Southeast Asia-based online e-commerce companyPlatform: MediagoProblem: Account blocked due to identity verification mismatchAction:

● Novabeyond reviewed platform logs

● Submitted verified business licenses

● Provided compliance documentation directly to mediago review team

Result:

● Account reactivated within 72 hours

● Campaigns relaunched smoothly

● Post-recovery performance: +28% improvement in ROAS after compliance optimization

This demonstrates how working with an authorized agency dramatically shortens recovery time and restores campaign momentum.

About Novabeyond

Novabeyond is a professional third-party advertising agency specializing in:

● Ad account opening and recovery for BIGO Ads, KWAI, MediaGo, Mintegral, and PopIn

● Campaign optimization and ROI consulting

● Cross-border advertising solutions tailored for eCommerce and global brands

With years of industry experience, Novabeyond empowers clients with:

● Same-day account setup

● Personalized advertising guidance

● Transparent compliance management

For consultation: https://www.novabeyond.com

FAQ

Q1: Why was my ad account blocked suddenly?

A: Usually due to policy violations, billing mismatches, or suspicious activity flagged by automated systems.

Q2: Can I recover a blocked BIGO Ads or Moloco account myself?

A: No. These platforms only allow recovery or new account creation through authorized partners like Novabeyond.

Q3: How long does recovery take?

A: Typically 2–7 business days, depending on documentation quality and platform response.

Q4: What if my appeal fails?

A: Novabeyond can help open a new account and migrate your existing campaigns safely.

Q5: Can using an agency reduce the risk of suspension?

A: Yes. Working through verified accounts ensures pre-approval and compliance verification before campaigns go live.

Q6: What's the cost of agency-assisted account recovery?

A: Fees vary by platform and urgency; contact Novabeyond for a customized recovery quote.

Q7: Does Novabeyond work with small advertisers or only enterprises?

A: Both. Novabeyond supports SMBs, gaming developers, and global eCommerce brands alike.

Q8: What platforms does Novabeyond support?

A: Except mainstream media platfroms, Novabeyond can also provide a lot emerging new media resources like BIGO Ads, KWAI, MediaGo, Moloco, and PopIn.

Q9: How can I prevent getting blocked again?

A: Maintain transparent product information, verify creatives, and follow your agency's compliance guide.

Q10: How can I contact Novabeyond?

A: Visit novabeyond.com/contact for direct consultation.

Conclusion — Turning Suspension Into Opportunity

Ad account blocks can be stressful, but they don't have to end your marketing efforts. With the right strategy, documentation, and a trusted agency partner like Novabeyond, advertisers can not only restore their accounts but also achieve stronger, safer performance moving forward. If your ad account has been blocked, don't wait, contact Novabeyond today for fast recovery and expert compliance support.